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The billing confirmation message was in relation to Gamers Chat and Divas Chat products on Telstra’s mobile web portal.
If you are currently subscribed to either product, and would like to unsubscribe, you can visit the unsubscribe URL for each product located at the following using your mobile handset: Sports: Telstra Bigpond has always been a second rate backyard amateurish organisation that could never get the basics right.
I also called Telstra and I need to send them a fax with my companies letter head and the problem because I dont know the password for the account (Work phone) They said they will respond in 30 minutes but still no call. Go to the fashion section of the Big Pond page and try to unsubscribe to Divas Chat... It seems odd that so many people would start getting charged without signing up or knowing otherwise.
There is a loose connection between Business plans & Mail for Exchange – but that could be more of a correlation between whirlpool users, not so much as the people being charged.
This is what I received from air G: Thank you for your email.
Bigpond tell me that they are not responsible for this. It came on my work mobile phone so I'm doubly pissed, I'll have some explaining to do. [update 1]My boss tried unsubscribing but it didn't come up as subscribed on his phone. yeah i just spoke to hellstra and they gave me this number for Gamers chat it is 1800235437 so i am currently on hold trying to get unsubscribed adn a refund to my phone. (hopefully) Will update soon Thanks guys at least I now know theres a problem and I'm not alone. So i suggest that anyone else ring the Toll fre number and STOP your subscription. Looking at the company bill I was charged for gamers chat once a day for seven days, from the 12th to 18th of August at around pm each time. The only time I've submitted my or my boss' numbers online is when signing up to download Mail for Exchange from Nokia.
She also said that their system don't have the normally account details that these types of accounts normally have. I would think for you to get your money back you'll need to hit your provider up also. It sort of sounded like a dodge company stripping us of money. So i think i have the right to rant about getting ripped off. I just called Telstra and spoke to a nice consultant.
My thought we are being Hustled, a get rich scheme were they're grabing the dosh and running. Therefore phoning them confirm's they've got someone's account details and will hit hard and run. She had never heard of this Air G chat and she has placed note on mu account so on my next bill i can get a rebate.
I attempted to reply to the message with "STOP" but such a message could not be sent.
I attempted to contact Big Pond and my mobile provider but neither were familiar with your particular service.